| Program | Duration | Target Participants | Resource Person | Brochures |
|---|---|---|---|---|
| Customer Delight | 5 Days or 3 Days | Customer Service Personnel, Relationship Officers, New Recruits, Sales & Marketing Personnel, Media Personnel, Front Desk Officials and relevant officers. | Mr. Rohit Gazmer, FITI Ms. Yeshey Lhamo, FITI Mr. Sonam Phuntsho, FITI | |
| Know Your Money - Ngultrum | 3 Days or 5 Days | Cash Tellers, Cashiers, Chief Tellers, Joint Custodians, Banking Assistant/ Officers and Managers. | Ms. Tshering Om, Acting Credit Chief, NPPF Mr. Sonam Phuntsho, Faculty, FITI | |
| Project Appraisal | 3 Days or 5 Days | Credit Officers/ Managers, Branch Managers and Project Officers. | Mr. Ojasvi Gupta, Freelance Consultant | |
| Training Need Analysis & Work Load Analysis | 5 Days | Human Resource Officers/ Managers and Functional Managers/ In charges. | Ripples, India | |
| Certification in Credit Management | 5 Days or 10 Days | Credit Officers, Recovery Officers, Branch Managers, Project Officers and Relevant Officers. | Ms. Rinchen Zangmo, Sr. Credit Analysist, BNB Ms. Tshering Om, Acting Credit Chief, NPPF | |
| Action Learning Workshop – Coaching Skills for Managers | 3 Days | Departments Heads, Functional Managers, Branch Managers, In charges / Supervisors, Senior Managers, Human Resource Personnel, Strategy Officers, and relevant officers. | Dasho Karma Tshiteem Mr. Tshering Namgyel Mr. Chencho Tshering | |
| Induction Program for New Recruits of FI’s | 5 Days Or 10 Days | New Recruits of FI’s | FITI | |
| Excel for Descriptive Analysis | 5 Days | Personnel working in Credit, Audit, Finance, Operations, Sales and Marketing, Human Resource, Administration, Procurement and Branch Managers. | Mr. Changa, FITI Mr. Rohit Gazmer, FITI | |
| Office Management and Administrative Skills | 3 Days Or 5 Days | Administration Assistants, Executive Assistants, Front Line Staff, General Support Staff and New Recruits. | Mr. Rohit Gazmer, FITI Ms. Yeshey Lhamo, FITI | |
| International Financial Reporting Standards (IFRS) | 5 Days | Finance and Accounts officers, Risk officers, Internal Auditors, CBS/ IT Officers, Administration officer and relevant officers. | BDO/ E&Y, Srilanka MVLCO - India | |
| Anti-Money Laundering & Combating of Financing of Terrorism | 3 Days | Cash Tellers, Chief Tellers/ Cashiers, Branch Managers, Compliance Officers, Brokers, Remittance/ Fund Transfer Officials, Banking Officers, Customer Service Officials, Account Opening Officials and Auditors. | MVLCO India / Krishna Kafley - Big-Yan Consulting, Bhutan | |
| Certified Sales and Marketing Professionals | 3 Days | Customer Service Personnel, Relationship Officers, New Recruits, Sales & Marketing Personnel, Media Personnel, Front Desk Officials and relevant officers. | Mr. Abeshek Kumar, Ripples, India | |
| Root Cause Analysis | 3 Days | IT Teams of FIs | Krishna Kafley - Big-Yan Consulting, Bhutan | |
| Trade Finance | 3 Days | Relationship Managers, Trade Finance Managers, Internal Audit and Compliance Officers, International Banking Officers, Branch Managers, Foreign Exchange Officers, Letters of Credit Officers and Credit/ Loan Officers | Asian Banking School, Malaysia | |
| Data Warehousing - Introduction and Awareness. | 3 Days | Data Engineers and IT | Krishna Kafley - Big-Yan Consulting, Bhutan | |
| Blockchain | 3 Days | Non- Technical Personnel | Krishna Kafley - Big-Yan Consulting, Bhutan | |
| Balance Scorecard | 3 Days Or 5 Days | Departments Heads, Functional Managers, Branch Managers, Incharges/ Supervisors, Senior Managers, Human Resource Personnel, Strategy Officers, and relevant officers. | Ripples, India | |
| Effective Business Communication and Negotiation Skills | 3 Days | Customer Service Personnel, Relationship Officers, New Recruits, Sales & Marketing Personnel, Media Personnel, Front Desk Officials and relevant officers. | Ripples, India / MVLCO, India or FITI-Inhouse Faculty | |
| Professional and Behavioural Skills | 5 Days | Customer Service Personnel, Relationship Officers, New Recruits, Sales & Marketing Personnel, Media Personnel, Front Desk Officials and relevant officers. | Mr. Tshering Namgyel, HR Chief, NPPF Mr. Rohit Gazmer, FITI | |
| Risk Management | 5 Days Or 7 Days | Risk Officers, Compliance Officers, Auditors, IT Officers, Credit/ Project Officers and Operation Managers. | IFBI, India IIBF, India and Mr. Moktan, BoBL | |
| Project Finance | 5 Days | Credit Officers/ Managers, Branch Managers and Project Officers. | Mr. Pema Wangdi, CEO, REDCL Mr. Damber S Kharka, DHI | |
| Micro Finance Lending Models | 3 Days | Credit Officers/ Managers, Branch Managers and Project Officers. | Sanasa Bank, Srilanka | |
| Information Security and Audit | 3 Days | IT Officers, Auditors and Branch Managers | BDO, Srilanka Mr. Vijayakumar, India | |
| Financial Statement Analysis | 5 Days | Finance and Accounts Officers, Branch Managers, IT Officers, Compliance Officers, Auditors, Functional Managers and Relevant Officers. | BDO, Srilanka/ Mr. Pema Thinley, Finance Head, RICBL Dr. Damber Kharkha, DHI | |
| Finance for Non-Finance Managers | 3 Days | All Non-Finance Functional Managers and Relevant Officers. | E&Y, Srilanka Mr. Pema Thinley, Finance Head, RICBL Dr. Damber Kharkha, DHI | |
| Organizational Fraud and Forensic Auditing | 3 Days | Branch Managers, IT Officers, Compliance Officers, Auditors, Functional Managers and Relevant Officers. | BDO, Srilanka | |
| Treasury and ALM | 3 Days | Treasury Officers, Fund Managers, Finance and Accounts Officers, Branch Managers, IT Officers, Compliance Officers, Auditors, Functional Managers and Relevant Officers | Mr. Jerad, BDO, Srilanka / MVLCO, India | |
| Banking Operations | 5 Days Or 10 Days | Banking Officers, Cashiers, Chief Tellers, Banking Assistants, Branch Managers. | Ms. Tshering Om, Acting Credit Chief, NPPF / FITI | |
| Retail Banking | 5 Days | Banking Officers, Cashiers, Chief Tellers, Banking Assistants, Branch Managers. | Ms. Tshering Om, Acting Credit Chief, NPPF / FITI | |
| Leadership Development / Change Management | 3 Days | Managers and Senior Officers. | Mr. Rohit Gazmer, FITI/ Mr. Narayan Pradhan, Franklin Covey, Nepal and Bhutan/ Ripples, India | |
| Certificate in Insurance | 5 Days Or 7 Days | Insurance Officers/ Managers and Relevant Officers. | Mr. Kencho Yeshey, Freelance Consultant Mr. Sonam Rinzin, RMA Ms. Yeshey Lhamo, FITI | |
| Pension Management | 5 Days | Pension Officers/ Managers and Relevant Officers | IFBI, India / Yeshey (Ex-Diretor, NPPF) | |
| Bhutan Financial System | 3 Days | Credit Officers, Banking Officers, Branch Managers, Legal Officers, Auditors, Compliance Officers and Relevant Officers. | Ms. Gopi Nepal Assistant Director, RMA | |
| Regulatory Environment | 3 Days | Credit Officers, Banking Officers, Branch Managers, Legal Officers, Auditors, Compliance Officers and Relevant Officers. | Mr. Damche Tenzin Chief General Counsel, RMA | |
| Financial Products and Services | 5 Days | Credit Officers, Banking Officers, Branch Managers, Legal Officers, Auditors, Compliance Officers and Relevant Officers. | Ms. Tshering Wangmo, Director, RMA Ms. Gopi Nepal Director, RMA | |
| Certified Competency Assessor | 5 Days | Departments Heads, Functional Managers, Branch Managers, Incharges/ Supervisors, Senior Managers, Human Resource Personnel, Strategy Officers, and relevant officers. | Ripples, India | |
| Internal Controls and Internal Audit | 2 Days | Internal Auditors, Finance Personnel, Branch Managers, Audit Committee Members and relevant officers | BDO, Srilanka | |
| Basic Accounting | 3 Days | Finance officers, Accounts officers and relevant officers | Mr. Pema Wangdi, CEO, REDCL Mr. Pema Thinley, Finance Head, RICBL | |
| Fintech in Banking | 2 Days | Bank officers and professionals desirous of working in fintech | MVLCO, India | |
| Master Class on Cybersecurity | 2 Days | Management, executives and IT resources working in FIs | MVLCO, India | |
| IT risk management | 2 Days | IT Managers, IT Operations Manager, IT Auditors | MVLCO, India | |
| Foundation program on International Payment Systems and Cards | 2 Days | Professionals desirous of working in payment or cards domain | MVLCO, India | |
| Risk management in banks with focus on Basel II and Basel III | 2 Days | Bank officers and professionals desirous of working in bank risk management | MVLCO, India |