FITI Flagship Programmes

A program which clearly and comprehensively teaches about credit, credit management, dealing with customer accounts, and debt control.

Background

Any business which sells goods or provides services ‘on credit’ – that is, without receiving payment at once – is exposed to the very real risk that customers or clients might ‘default’, that is, not settle their debts when they fall due for payment.  Such ‘bad debts’ can seriously affect the operations and profitability of a business, and so must be kept to the bare minimum.

It is the important task of the credit manager and/or accounts managers and personnel, or the owner or manager of a small business, or an appointed official or executive of larger businesses – to formulate a ‘credit policy’ to control and manage the credit extended to its customers or clients.

The credit control process needs to be understood and followed, with adequate checks made on “creditworthiness” of new and existing customers, and ‘credit limits’ (how much credit is allowed and for how long) must be set.  A major responsibility of a credit manager is to ensure debts are collected on time, that any signs, a customer might default are acted upon early, and that any overdue debts are “chased” to avoid losses.  This program covers all those topics, and many more of great value to all businesses.

Program Duration: 5 Days

Target Participants: Credit Officers, Recovery Officers, Branch Managers, Project Officers and relevant Officers.

Program Highlights

1. Covers all essential aspects of Credit Management.
2. Program enables professionals to enhance their career prospects in Credit Management & Banking.

Training Methodology

Combination of theory, case studies and real-life experience sharing.

Study & Career Development

This Program is also ideal for all aspects of credit management, debt and credit control.  Whether this course is studied for these specific careers, or to open up or secure a career in accounting generally, this course will provide the skills and knowledge needed for success and advancement.

Program Content

• Principle of Lending
• Credit Policy
• Types of Borrowers
• Types of Credit Facilities
• Credit Delivery
• Credit Appraisal
• Credit Rating
• Analysis of Financial Statements & Ratio Analysis
• Profit & Loss Account
• Ratio Analysis
• Types of Ratios
• Project Appraisal & Term Loan Appraisal
• Working Capital Assessment
• Non-Fund Exposures
• Export – Import Finance
• Pre-Shipment Credit
• Post-Shipment Credit
• Documentary Credits – Letter of Credit
• Import Trade
• Remittance
• Some Forex Terminologies
• Retail Loans
• Characteristics of Retail Credit
• Features of Retail Credit
• Retail Lending Life Cycle
• Account Acquisition
• Account Management
• Documentation
• Types of Charges
• Credit Monitoring, Supervision & Follow up
• Non-Performing Assets / Loans
• Restructuring of Loans & Advances

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Background

The objective of the Banking Operations is to build a pool of banking professionals in Bhutan, who can sustain the growing momentum of banks and help it achieve new levels of profitability and customer responsiveness.

To that end, technical partners have designed a comprehensive portfolio of training program and developed relevant course content that hones the soft and hard skills. Additionally, the program “re-skill” existing professionals through a continual learning process, thus creating first-day-first hour industry-ready entry level professionals for Banks. A modern banking professional for a modern banking sector!

Basic Course Information

Program Duration : 5 Days

Target Participants:  Banking Officers, Cashiers, Chief Tellers, Banking Assistants and Branch Managers.

Program Contents

• Financial Intermediaries
• Role of Banks
• Regulatory Environment
• Types of Customer
• Negotiable Instrument Acts
• Cash Handling
• Service channels

Program Objective

• After this program, participants will be able to understand:
• Structure of a bank
• Various products and services of banks
• Prudent banking norms and practices
• Statutory rules and regulations of banking transactions
• Effective dealing with customers
• Understanding risk and mitigation
• Duties and responsibilities by developing confidence
• Work professionism
• TEAM WORK

Study Methodology

• Class room sessions
• Case Studies presentations
• Projects and Practicum

Click here for the Program Brochure

Background

Bhutan, with its huge middle-class households, has exhibited significant growth potential for the insurance industry. The insurance market in Bhutan has witnessed dynamic changes including entry of a number of global insurers in both life and non-life segment. This entry has widened the product range and offered multiple options for the bhutanese consumer. Thus, there is a need for insurance professionals who will understand the customers’ necessity and help to meet dual needs – saving for life’s important goals, and protecting assets.

Taking into account the paramount need, Financial Institutions Training Institute offers Certificate Program in Insurance (CPI).

CPI program aims to build a pool of insurance professionals, who can sustain the growing momentum of the sector and help it achieve new levels of profitability and customer responsiveness. It aims to identify and nurture talent for the frontline sales force of Insurance Companies.

Basic Course Information

Program Duration : 7 Days

Target Participants: Insurance Officers, Managers and relevant Officers.

Course Objectives

The unique CPI program will equip the candidates with both the knowledge and experience needed to launch them on a fast-track career in the rapidly-growing Insurance sector. The program is designed to build competencies in the areas of domain knowledge, application and  technology orientation, selling skills and customer service.

Program Contents

• Overview of Insurance Sector
• Types of Insurance
• Risk and Insurance
• Principle of Insurance
• Underwriting
• Claims
• Insurance Organization
• Regulatory Framework
• Insurance Products

Study Methodology

• Class room sessions, Case Studies presentations
• Projects and Practical

Click here for the Program Brochure

Background

Ensuring sufficient resources for retirement encompasses a complex set of decisions involving assumptions on asset returns, interest rates, inflation rates, longevity and future salary growth.

With inflation potentially rising in many economies, pension funds are increasingly looking to invest in real assets like infrastructure and real estate to hedge against the threat of rising prices. This negative backdrop is being played out against an environment where the corporate governance responsibilities of institutional investors and pension funds is being questioned and challenged.

This comprehensive programme addresses many of the current pension issues from both the asset and liability perspectives to give the delegate a holistic appreciation of the complex issues involved.

Basic Course Information

Program Duration  : 5 Days

Target Participants:  Pension Officer, Managers and Relevant Officers.

Program Contents

The purpose of this comprehensive course is to help delegates understand the complex world of Pension Investment Strategy with specific reference to:

• Understanding the pensions crisis
• The challenge to the cult of the equity
• The role and purpose of pension funds
• The different types of pension scheme
• Measuring and modelling a pension liability
• Impact of liabilities on investment strategy
• Pension funding policies
• Asset/Liability management tools
• Pension fund investment strategies
• Dynamic approaches
• Benchmark timing and tactical asset allocation
• Actuarial calculations and assumptions
• The annuity markets
• Pension risk management, pension reporting and governance

Duration

It is a five days – 35 hours program with a combination of both class work and practical training.

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Background

Risk is the threat that an event or action will adversely affect an organization’s ability to achieve its objectives and successfully execute its strategies (Bank for International Settlement).

The Risk and return are normally directly related. In business higher the risk, higher the return; Risk takers will survive; Effective risk managers will prosper; Risk averse is likely to perish.

Banks are exposed to many different types of risks. A successful banker is one that can mitigate these risks and create significant returns for the shareholders on a consistent basis.

After the BCBS (Basel Committee on Banking Supervision) recommendations, all financial institutions across the world started working on the Risk Management Process.

Basic Course Information

Program Duration: 5 Days

Target Participants: Risk officers, Compliance officers, Auditors, IT Officers, Credit/ Project Officers & Operations.

Course Objectives

This course is designed to enrich the knowledge of the bankers pertaining to varied inherent risks associated with banking. Although the risk factors cannot be eliminated completely, they can be managed if acted prudently.

The course highlights and provides deeper insights on causative factors and management of credit risk, operation risk, market risk, interest rate risk, foreign exchange risk etc. Competency in risk management can both add positive impact on the bottom line and credibility of the organization.

Program Highlights

• Risk Definitions
• Risk Management in Banking Sector
• Advantages of Risk Management in Banks
• Risk Management Processes
• Risk Organization
• Types of Risks
• Basel Accords
• Approach to Credit Risk
• Mechanism of Credit Risk Management
• Credit Risk Mitigants
• Risk Weights
• Approach to Market Risk
• Approach to Operational Risk
• Assets & Liabilities Management
• Risk Measurement & Control
• Capital Adequacy Norms
• Prudential Norms

Study Methodology

• Class room sessions, Case Studies presentations
• Projects and Practical

Click here for the program brochure