| 1 | Customer Service: Redefining professionalism | Internal customer care (dealing with colleagues and supervisor) we deal with external customer but tends to forget internal customer, Team building and team management within the organization | March | Customer Service Representatives, Head of Unit & Dept |
| 2 | Performance Management Audit | Auditing of performance management | March | Auditor |
| 3 | Code of Ethics, Integrity and Accountability - Driglam Namzha | Ethics, Integrity, Accuntability and business professionalism | April to Dec | All FSPs employees (batch wise) |
| 4 | ICT Based Office Management | Basic Course on Office Management including basic ICT Course. | April | Front Desk, Support Staffs |
| 5 | ICT for Work Efficiency | Word, PowerPoint, Spreadsheet and Presentation Skills (Behavioral part) | April | Front Desk, Support Staffs |
| 6 | Business Report Writing Skills | Exclusive training on business and official report writing | April | Managers and Heads |
| 7 | Preventing Sexual Harassment in the Workplace | Sexual harassment – common training programme on sexual harassment | May | ALL Employees |
| 8 | Procurement Management | Procurement management | May | Procurement Committee Member |
| 9 | Competency framework development (standard competency framework) | Competency framework development (standard competency framework) | July | HR/Adm-Officer |
| 10 | Digital Marketing | Digital marketing | June | Marketing Department |
| 11 | Corporate Governance for Positive Performance and Business Sustainability | Corporate governance and Compliance Management | June | All Heads |
| 12 | Performance Management System (PMS) | Performance Management System – Professionals who are looking after the PMS – Setting realistic target –qualitative Vs. quantities target, monitoring performance and evaluation | June | HR-Officer |
| 13 | Coaching skills for managers | Coaching and counselling the employees who underperforms, conflict resulation | July | Disciplinary Committee Memeber |
| 14 | AML and CFT | AML and CFT | July | All Officials |
| 15 | Fundamentals of Capital Market & Investment | Introducing capital market course – basic course on capital market – with external experts | July | RSEBL, CIB and all FIs - Above officer levels |
| 16 | Enterprise Risk Management | Risk Management skills / Enterprise Risk Management | August | Managerial Level |
| 17 | Credit Management and Monitoring | Credit appraisal and monitoring | August | Credit Officers |
| 18 | Life Insurance | Life insurance – (RICBL) | August | RICBL Employees |
| 19 | Re-Insurance | Re-insurance | August | GIC-Re Employees |
| 20 | General Insurance | General insurance (BIL and RICBL) | September | BIL/RICBL Employees |
| 21 | Communication Skills | Communication skills | September | All Employees |
| 22 | IT and Cyber Security | IT Security and cyber security | September | IT and IS-Officer |
| 23 | Internal Auditing | Training to internal auditors | September | Auditor |
| 24 | Leadership for Transformation | Leadership and management skills | October | All Heads |
| 25 | Graphic Designing | Media /marketing /graphic designing | | All Fis |
| 26 | Data Analytics | Data analytics using Excel and other tools | October | All Fis |
| 27 | HR Management & Administration | Human resource management and administration | October | HR/Adm Officer |
| 28 | Advance Excel | Advanced excel | November | All FIs |
| 29 | Occupational Health and Safety | Occupational health and safety (depending on different occupational group) | November | ERM Officer |
| 30 | Loan Monitoring and Recovery | Loan monitoring and recovery strategies | December | Recovery Officers |
| 31 | Consumer Protection Regulations | Consumer protection regulation | December | All FIS |
